At Rank Your Biz, we believe privacy should be simple and straightforward.
When you visit our website, contact us, or begin scheduling a discovery call, we may collect some information from you. This Privacy Policy explains what we collect, why we collect it, and how we handle it.
We collect only the information we reasonably need to communicate with you, prepare for a conversation about your business, and operate our website and services.
1. Information We Collect
Information You Provide
When you contact Rank Your Biz or schedule a discovery call, you may provide information such as:
- Your name
- Business or company name
- Email address
- Phone number
- Industry or type of business
- Information you voluntarily provide about your business
- Any other information you choose to provide when communicating with us
We do not ask for information that isn't relevant to the purpose of your interaction with us.
For example, our discovery-call form is designed to give us enough information to know who we're meeting with and what type of business you operate so that we can prepare for the conversation.
Information Entered Into Our Discovery-Call Form
Our discovery-call form saves the details you enter as you fill it out. If you begin filling out the form but close it or leave the page without completing your booking, the information you have entered up to that point — such as your name, business name, email address, phone number, industry, and any notes — is still transmitted to and received by Rank Your Biz.
We do this so we can follow up with you, answer any questions, and help you finish scheduling your call if you would like to. If you do not want us to receive this information, please do not enter it into the form.
2. Information We Do Not Intentionally Collect
Rank Your Biz uses Google Analytics to collect anonymized website usage data, as described in Section 7. We do not use advertising tracking systems or marketing automation tools on this website.
We do not send marketing emails or text messages based on information collected through our website. We may, however, contact you directly by email or phone to follow up on an inquiry you sent us or a discovery-call booking you started but did not finish, using the contact details you provided.
If our practices change, we will update this Privacy Policy to reflect our actual practices.
3. How We Use Your Information
Information you provide may be used to:
- Respond to your inquiries
- Contact you about your discovery call
- Follow up with you if you began booking a discovery call but did not complete it
- Schedule and manage your appointment
- Prepare for your discovery meeting
- Understand your business before our conversation
- Discuss potential services and solutions
- Respond to requests you make
- Maintain and operate our website
- Protect the security and integrity of our website
- Comply with applicable legal requirements
We don't use the information you provide through our discovery form to build advertising profiles or sell your information.
4. Discovery Calls and Google Calendar
Our website allows visitors to schedule a free discovery call using Google Calendar Appointment Schedules.
When you book a meeting, the information necessary to schedule the appointment is processed through Google Calendar and the appointment is added to our calendar.
If you begin booking a call but do not complete it, we may also record the details you entered as a private entry on our Google Calendar so our team can follow up with you. If you later complete your booking, that entry is removed.
Google may process information associated with the appointment according to its own privacy practices. Google states that Calendar information is stored securely and that users have controls over their Calendar information and sharing settings.
You can review Google's privacy practices here: Google Privacy Policy
The availability shown through our booking page reflects the appointment availability we make available through Google Calendar. Google Calendar's appointment scheduling system is designed to prevent bookings from conflicting with times marked as unavailable on the calendar.
5. How We Store and Handle Information
Information submitted through our website's custom-coded forms — including information you entered but did not submit, as described in Section 1 — is received by Rank Your Biz for the purpose of responding to your inquiry, following up with you, and preparing for your scheduled conversation.
We keep incomplete form entries only for as long as reasonably needed to follow up with you, and the underlying stored records are automatically deleted after a limited time unless you complete your booking or we are otherwise required to retain them.
We take reasonable measures to protect information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
6. How We Share Information
We do not sell your personal information.
We may use third-party services when they are necessary to operate certain parts of our website or scheduling process. Currently, this includes Google Calendar for appointment scheduling and Google Analytics for anonymized website usage measurement.
We may also disclose information if reasonably necessary to:
- Comply with applicable law
- Respond to a valid legal request
- Protect our rights or property
- Investigate security or fraudulent activity
- Protect the safety of our users or others
Other than circumstances such as these, information submitted through our website is used for the purposes described in this Privacy Policy.
7. Cookies and Analytics
Our website uses Google Analytics to collect anonymized usage data, such as which pages are visited, approximate location (derived from IP address), and general device and browser type. Google Analytics may set cookies or use similar technologies to measure this activity. We use this information only to understand how visitors interact with the site and to improve its content and performance.
This data is aggregated and is not linked to your personal identity. We do not use it to build advertising profiles or to identify individual visitors. Google processes this information in accordance with its own privacy practices, which you can review here: Google Privacy Policy.
Your web browser may also store or transmit certain technical information as part of normal web browsing, and third-party services such as Google Calendar may use their own technologies when you interact with them.
You can control cookies and similar browser technologies through your browser settings.
8. Your Choices
You may choose not to provide personal information through our website.
However, certain information is necessary if you want us to respond to an inquiry or schedule a discovery call.
If you have previously provided information to us and would like to ask what information we have about you, request a correction, or ask us to delete information that we are not required to retain, you may contact us.
We will consider and respond to requests in accordance with applicable law.
9. California Privacy Rights
If you are a California resident and applicable California privacy law applies to Rank Your Biz, you may have additional rights regarding your personal information.
Depending on the circumstances and applicable law, these may include rights to request access to, correction of, or deletion of personal information, as well as other rights provided under California privacy law.
Rank Your Biz does not sell personal information.
To make a privacy-related request, contact us using the information below.
10. Children's Privacy
Rank Your Biz provides services to businesses and professionals and does not intentionally collect personal information from children under the age of 13.
If you believe a child has provided personal information through our website, please contact us so we can address the situation appropriately.
11. Third-Party Websites
Our website may contain links to websites or services operated by other companies.
Those websites have their own privacy policies and practices. Rank Your Biz is not responsible for the privacy practices of third-party websites.
We encourage you to review their privacy policies when you visit them.
12. Changes to This Privacy Policy
As Rank Your Biz grows, our website, services, and technology may change.
If our information practices change, we may update this Privacy Policy to accurately describe how we collect, use, or share information.
The date at the top of this page indicates when this Privacy Policy was last updated.
13. Contact Us
If you have questions about this Privacy Policy or how Rank Your Biz handles information, you can contact us at:
Rank Your Biz
Email: info@rankyourbiz.com